Frequently Asked Questions

Fireside Inn, Baldwinsville

Fireside Inn is an event center and catering hall that makes wedding planning extremely simple. Whether you’re talking about ceremonies, receptions or rehearsal dinners, they have inclusive packages available that cover every need from layout and decor to menu planning and serving style. The venue is recently renovated and can handle parties of varying sizes. The main room can comfortably accommodate up to 275 guests, while the Upstairs Room is perfect for up to 125 people. Consider Fireside Inn if you’re looking for the easiest way to have a memorable day.

Mohegan Manor, Baldwinsville

Mohegan Manor is “Central New York’s most upscale private dining club, banquet, reception, wedding and meeting facility.” This restored four-story treasure provides a dream setting for weddings. The W. F. Morris Ballroom is ideal for an unforgettable event. Dramatic, oversized doors lead into the space, which boasts a 22-ft. domed ceiling and a beautiful hardwood floor. It can be set up for a picture-perfect wedding, while receptions and rehearsal dinners can be hosted in either the main banquet area or the main lounge area. Customizable wedding packages can be created to meet couples’ varying needs.

While I love that you do not work by appointment, will someone be helping me while I am there?

Yes! We have a devoted staff of passionate people who will be assisting you with zippers and laces and the like. Even more importantly, they will give you honest opinions on style, selection, color and more. We have over 25 dressing rooms and are fully staffed every hour that we are open.

Other bridal shops have told me I can’t take any photos, do you allow them at your store?

Yes! At New York Bride & Company we don’t have anything to hide. It’s your day … do things your way! All of the dresses are tagged with the designer name, price, color, size and any available changes that the designer will allow.

Do you charge a fee to try dresses on?

NO! We are honored to have you in our salon. We do not charge you to shop in our store! (I can’t even believe that any store does this.)

How do I adjust my bridesmaid order if I think I might be pregnant?

Order two sizes larger and request extra length to accommodate the baby bump.

Why do you wait to order all of the bridesmaids’ dresses at one time?

We order them as a group to ensure the quality of the color. If they are ordered together, they are cut from the same dye lot of fabric. This assures that your dresses will be the same color tone.

How does the alteration process work?

Alteration is the only service that we offer on an appointment-only basis. If you need your dress completed earlier than usual — for instance, if you are having bridal portraits made — you should schedule your alteration appointment three months before your wedding. Typically, we like to schedule alteration appointments four to five weeks before the wedding. This enables you to be at a balanced weight if you are dieting.

What should I bring to my alteration appointment?

When you are fitted you will need everything with you that you are wearing the day of the wedding. The most important purchase to make before your appointment is SHOES. Your hem is pinned according to the heel you are wearing that day. Also, your bra and undergarments change the way your dress fits your body. To ensure a perfect fit, you will need to be wearing these garments during your fitting. Not to worry, we stock the best bras and cups. We also carry most of the top shoe brands available. If you need more information, visit the accessory page of the website.

How long does it take to order accessories?

Veils, headpieces and jewelry usually take no more than four weeks. Quite often these are stocked items that can ship right away.

Do I have to bring my dress home until I have alterations?

No. We are happy to keep your wedding gown in the store until your final pick up day.

Will you press my wedding gown?

Absolutely. We press your gown for your portrait and your wedding — at no cost to you.

How does the bridesmaid ordering process work?

If your party is all local they can simply come by the salon at their convenience anytime before the agreed upon deadline. Out-of-town ladies should use the “out of town bridesmaid” section of our website for easily understood assistance. We are happy to manage your bridesmaid order and see it through to completion.

Where do you recommend that I have my gown cleaned and/or preserved?

We use a company that we love. We recommend that you bring your gown to the salon after the wedding as soon as you can. The sooner you get it back to us the better. We give our clients a $25 discount.

When I shop for my bridal gown, is it ok to come alone?

It is perfectly fine for you to come alone and, in fact, many ladies do this. As much as we love our family and friends, sometimes too many opinions can be overwhelming. We recommend that you keep your party small while shopping in order for your visit to be the most effective, positive and fun it can be. While shopping for bridesmaids dresses, it can work well for you to bring a couple girlfriends and just have fun.

Do you discount the bridesmaids gowns if I buy my wedding gown from you or have a larger party?

The dresses we offer are already marked at the lowest price allowed by the manufacturer. In many cases, they are already priced lower than most other stores in the area.

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