Premier Bridal Shop in Syracuse, NYNew York Bride & Co.

 
 
 
 
  EXCELLENT  
  
 Based on 631 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Kate 
 
14 October 2026
 
 
  
Claire and Lindsay were so helpful every step of the way! They were both so kind and patient. I was even able to find my wedding dress during the appointment!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Melisa Button 
 
10 October 2026
 
 
  
If I could give them 10 stars I would! From start to finish my consultant Claire was guiding me every step of the way. She listened to my thoughts and feelings as well as helping me step out of my comfort zone dress wise! She made me feel relaxed and happy throughout my whole experience and ultimately helped me find my dream dress! She also did a great job in making my daughter feel included as well! I never felt rushed or pressured into making a decision which I am so thankful for! I highly reccomend coming here as I believe you will definetly say yes to the dress!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Caitlyn Merwin 
 
10 October 2026
 
 
  
I found the dress of my dreams today and I’m so beyond excited! I had such a fun experience. Ezmira was so kind and helpful. She made sure I had a range of options. Ezmira made my experience stress free and made me feel so comfortable. The shop is so beautiful and there’s definitely so many gorgeous dresses to choose from, I feel it would be impossible not to say yes to a dress in this shop! 10/10!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Lulu M 
 
9 October 2026
 
 
  
Kayla was so sweet and helpful throughout my wedding dress shopping experience! She made me feel comfortable, listened to what I was looking for, and made the whole experience so enjoyable. I really appreciated her patience and how attentive she was. Thank you, Kayla, for making such a special day even more memorable!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Laura Travis 
 
3 October 2026
 
 
  
Mallory was amazing! I found the perfect dress for me. I came in with a completely different style in mind, but through trial and error found a dress I loved that really made me feel like a bride.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Jamie Cox 
 
20 September 2026
 
 
  
I had the most amazing experience finding my wedding dress at New York Bride & Co. Kayla was my stylist, and there is no one I would recommend more highly. She was kind, completely understood my style and what I was looking for, and did everything possible to make it an incredible experience. There was no pressure, and she was honest and sincere throughout the whole process.

The shop itself was beautiful, with a huge selection of gowns and large, private dressing rooms. From start to finish, it was a truly special experience, and I couldn't be happier with how it all came together. If you're looking for a wedding dress, I can't recommend this shop — and Kayla especially — enough!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Cher C 
 
19 September 2026
 
 
  
Mallory was so kind and thoughtful during my dress appointment. She was great to bring up ideas, helpful and has such great energy. Thank you to the crew at N.Y. Bride I’m so grateful I found my dress in the most wholesome company
🫶💜🫶
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Elise Bergstrom 
 
17 September 2026
 
 
  
I knew before wedding dress shopping that I loved Essence of Australia dresses. I was very much open to other brands but I had followed EOA for years and it was finally my turn to try one on so I picked NY Bride when looking for my dress specifically because they carried EOA. I was very nervous going in as a plus sized bride. The staff made me feel incredibly comfortable and confident. Even putting on dresses much too small for my body they made it work so I could envision it. We walked around the showroom and grabbed a variety of options to try. My dress ended up being the first dress I had put on. I didn't even realize it was EOA. I was so ecstatic to have my dream dress in my dream brand and it was a great price! Honestly, I was surprised that that  most dresses were in the 1k-2k range. They offer to store and press the dress prior to the wedding complimentary as well! Overall, what a pleasant experience and I'm so glad I chose NY Bride
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Jaela Watkins 
 
11 September 2026
 
 
  
I went in to NY Bride feeling a little disheartened that after visiting multiple bridal shops and doing the home try-on options from an online bridal site, I still hadn’t LOVED anything I put on. This was the last local shop before I started searching outside of the area. After an hour of trying on dresses, I still hadn’t found the one. Then I told my stylist, Cheryl, how I wanted to *feel* on my wedding day and she truly understood exactly what I needed. She left, came back, and brought me a couple of new options that were nothing like I had tried on before. The very first one I put on, was my dress. I could actually envision myself walking down the aisle in this dress and started to tear up. The importance of wedding dress shopping is having a stylist who listens to you but also shows you options you never would’ve picked yourself. Cheryl very clearly loves her job and is in this field to help brides feel their best on their wedding day. Thank you so much Cheryl and NY Bride!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Catherine Kastick 
 
26 August 2026
 
 
  
I had 2 separate appointments in person & both I had very positive experiences! My first appointment was with Lori & Cheryl and both were incredible! They were very patient with my over 20 dresses trying on process & had so much knowledge. They helped me to narrow down 5-6 dresses and make a follow up appointment. Thank you so much Lori & Cheryl for your guidance & help!! My follow up appointment was with Kayla & I also met with her via zoom for my introduction appointment. Kayla was also super helpful in narrowing my choice & ultimately finding my dress! She made me feel so comfortable & confident. Thank you Kayla, Lori, & Cheryl for all your help!!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Sophie Becraft 
 
25 August 2026
 
 
  
I had such a great experience at NY Bride & Co!!! Cheryl was my consultant and she was perfection. She has an amazing energy. She was attentive, supportive, and honest in a very helpful way!! I never felt overwhelmed or pressured to feel any certain way throughout trying on a lot of dresses. At other dress shops I felt like I had to agree with the consultant but Cheryl created an atmosphere where we all felt comfortable to express all our feelings:)) We went mid day on a weekday which meant the store was very quiet which made the whole experience so so enjoyable and unique. Unexpectedly sound my dress and super excited about it.  10/10 experience
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Audrey-Austin 
 
22 August 2026
 
 
  
I had a great experience finding my wedding dress at New York Bride & Co. The store and gowns were clean and the staff is friendly. Paige and Cheryl were both so helpful during the process. It was the first store I went to and Paige pulled the gown that I fell in love with and ended up coming back for a few months later after looking other places. The prices were very reasonable.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Madaline Garner 
 
22 August 2026
 
 
  
Kayla and Kate were absolutely amazing and made me feel so comfortable and helped every step of the way! I 10000/10 recommend New York Bride & Co. such a great selection of dresses!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Ciara Thompson 
 
19 August 2026
 
 
  
I had an amazing time at my appointment I had Hannah to help me and she was amazing and very helpful ❤️she made it very special and go so smoothly and im thankful for it❤️my wedding day ended up so amazing and my dress ended up perfect and my vail was just as amazing 🩵definitely recommend this place for your special dress🩵
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Mary 
 
16 August 2026
 
 
  
Kate was amazingggg in helping me find my dress. I came in with a bit of a vague idea of what I wanted. She asked all the right questions and made sure I was comfortable in what I was wearing which is very important to me. The space was fantastic for all guests to see and a very personable feel. Everyone at the shop was incredible. Highly recommend.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Kelly Radigan 
 
11 August 2026
 
 
  
I wanted to wait until everything was resolved before leaving a review, and I’m so glad I did.

I found my wedding dress at New York Bride & Co. and absolutely fell in love with it, especially the back and the beautiful detailing that made the gown so special to me. Unfortunately, once alterations began, I became very concerned about the fit and whether those details would be lost.

I reached out to Valerie, and from that point on she completely changed the experience for me. She listened to every concern, looked carefully at photos, arranged for a seamstress she trusted to take over the alterations, followed up personally throughout the process, and made sure I was kept informed. When there was an unexpected issue with one of my appointments, Valerie took responsibility immediately, apologized sincerely, and went above and beyond to make sure I wasn’t left worrying.

What impressed me most was that she didn’t become defensive or make excuses. She genuinely cared about how I felt in my dress and was determined to make sure I ended up happy.

In the end, my dress turned out absolutely beautiful and I feel like myself in it again. Valerie also offered complimentary dress preservation afterward, which was incredibly generous and completely unexpected.

Wedding dress shopping is such an emotional experience, and problems can happen anywhere. What matters is how a business responds when they do. Valerie showed me exactly what excellent customer service looks like. She treated my concerns personally, communicated with me consistently, and followed through on everything she promised.

I’m incredibly grateful to Valerie for turning what had become a very stressful experience into a positive one. I can now look forward to my wedding feeling beautiful in the dress I originally fell in love with. Thank you, Valerie, for truly caring and for making it right.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Briaw97 
 
2 August 2026
 
 
  
New York Bride and Co exceeded my expectations! I worked with Lori on my first appointment and Cheryl with my return appointment to officially say yes to the dress. Both stylists were patient and knowledgeable. The shop has so many personally touches to your appointment. I would recommend this place to everyone and can’t say enough good things!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 michaela grainger 
 
29 July 2026
 
 
  
I highly recommend New York Bride & Co. Cheryl made the experience so special for me. She helped me find my dream dress and was so understanding and in tune with what I wanted. I’m going to tell every future bride I know to come here!
  
 
 
 
 
 
 Posted on Trustindex  
 
  
 
 
 Morgan 
 
27 July 2026
 
 
  
Best experience ever
Cheryl and Ally are just incredible. I was slightly overwhelmed but they made me feel so much better, calmer and helped me put my thoughts into words. They made picking dresses smooth and simple and I found my dress in my first few picks. Everything about the experience was perfect.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Lea McQuade 
 
26 July 2026
 
 
  
I had such an amazing time wedding dress shopping at New York Bride & Co
Lorie was wonderful! She made me feel so comfortable, listened to exactly what I wanted in my dress but also was able to pick out some pieces she felt would be great for my body type. I ended up falling in love with a dress she picked!
The entire staff was great.